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Digital Building Solutions optimises the operation and efficiency of the technical installations at AZ Alma

Deployment: optimised functioning of the technical installations
Digital Building Solutions optimises the operation and efficiency of the technical installations at AZ Alma

AZ Alma in Eeklo decided a few years ago to make their technical installations more stable and to guarantee and optimise their operational functioning, via the building management system. So we started a service trajectory for the management of their technical installations. Subsequently, AZ Alma also wanted to manage and increase the efficiency of the installation.

Does the installation perform as intended in the design? Is consumption as expected? It became a growth trajectory, not only for AZ Alma but also for Digital Building Solutions. There is a lot of technology in a modern hospital, and it is a huge task to manage it. Although we have experience in this sector, we now know that every hospital is different. Each project is unique. At AZ Alma, a great many techniques are combined, resulting in a rather complex installation.


Digital Building Solutions, a partner matched with AZ Alma’s expectations

Bruno Decraene, Technical Infrastructure Officer at AZ Alma: “We have a lot of in-house technical knowledge, but the size of our installation was so large that we were looking for a specialised party who could offer a customised process. The accessibility, expertise and flexibility of Digital Building Solutions was great added value for us and the reason why we didn’t want to work with an international player.”

For Digital Building Solutions, a relationship based on trust with the customer is very valuable. Thanks to the technical knowledge within AZ Alma and the analysis of the users, we can use our software very efficiently. Users know the building best, so their information is very important. The interaction between users and Digital Building Solutions works well because both parties are on the same wavelength. Open communication is essential, and it’s no coincidence that this is one of the values that EEG Group stands for.

Bruno Decraene: “The relationship between AZ Alma and Digital Building Solutions is more than just a collaboration; it’s a real partnership. We are very satisfied with where we are today and look forward to continuing on this path together.”


Digital Building Solutions, service with a plus

Thomas Verstaen, DBS Manager: “For complex installations, we go for service with a plus. We want to be flexible and maintain close contact with the customer. We can respond quickly; our speed is our biggest asset here. Flexibility, close cooperation and speed of intervention are not included in the partnership agreement, but for us these elements are a no-brainer."

Once the customer has built up sufficient technical knowledge of the installation and has confidence in the operation of the installation, the next step in the management can be taken. For example, we can use our energy management system to set up measures to reduce energy consumption, albeit always in consultation and collaboration with the customer.

Bruno Decraene: “During the consultations, all sorts of ideas for saving energy were discussed. Digital Building Solutions then converts these ideas into an action plan and makes an estimate of the savings. They look at how to measure and report in the best way… and that process is always well substantiated and summed up in a concrete proposal. This approach is bearing fruit, and our installations are becoming increasingly efficient.”

The long-term partnership creates added value. Thanks to weekly contact moments and a quarterly energy meeting, ideas grow that are tested, verified and adjusted in the short term.

A good growth trajectory for both parties who are extremely satisfied with the collaboration.